Annual Maintenance Contract

INFO TECH CORPORATION OF GOA LTD. (ITG), an ISO 9001:2008 Certified Organization, has been set up by the Government of Goa to promote overall growth of the state’s economy through the use of Information Technology. Government decided to entrust the work of development of infrastructure for IT Industry to this Corporation.

ITG under its business model generate revenue by undertaking works of IT infrastructure under IT facility management services wherein it provides various type of IT services to the Government Department/Organization/Institutions, Corporations/ Autonomous Bodies throughout the state of Goa. Further, Department of Information Technology (DOIT), Government of Goa has identified ITG as State Designated Agency for executing AMC of IT infrastructures for all Government Departments & organizations vide Circular no. 7(368)/2011/DOIT/AMC Guidelines/1214 dated 21/08/2014. Being State Designated Agency for executing AMC of IT infrastructure for all Government Departments & organizations, ITG has been assisting the departments & organizations by providing support and service to the IT infrastructure present in the respective Departments & organizations.

Index

AMC of Networking Infrastructure (LAN, UPS, FIBER & WAN)

ITG after following the codal formalities had floated a tender for Empanelment of Vendors for Annual Maintenance Contract of Networking Infrastructure (LAN, UPS, FIBER & WAN) to Government Departments /Organizations/ Institutions/ Corporations/ Autonomous Bodies in the State of Goa:

  • Tender No : ITG-IT/0104/ Empanel Vendors AMC (LAN, UPS, FIBER & WAN)/2017 dated: 26/09/2017
  • Name of the work: Empanelment of Vendors for Annual Maintenance Contract of Networking Infrastructure (LAN, UPS, FIBER & WAN) to Government Departments /Organizations/ Institutions/ Corporations/ Autonomous Bodies in the State of Goa.
  • Validity of Tender: up to 14.10.2019.
List of Qualified Empanelled Vendors of the AMC of Networking Infrastructure (LAN, UPS, FIBER & WAN)

Sr. No. Name of the Vendor (AMC of Networking Infrastructure) Address
1 M/s A.S.ENTERPRISES Margao Goa
2 M/s PC Station Vasco Goa
3 M/s Nupur Technologies Pvt. Ltd. Panaji Goa
4 M/S United Telecoms Ltd. Panaji Goa
5 M/s Professional Tech Solutions Porvorim Goa
6 M/s Perfect Systems & Services Panaji Goa

Service Charges of SDA : @ 7% of the AMC charge
GST on service charges of SDA: Calculation as applicable by the Govt.


Empaneled rates for Annual Maintenance Contract of Networking Infrastructure (LAN, UPS, FIBER & WAN connectivity)

Form to be attached to the covering letter for AMC of Networking Infrastructure

NOTE: All orders should be placed on M/s. Infotech Corporation of Goa Ltd. only. Department / Organisations are not allowed / authorised to place the orders on the vendors directly.

AMC ICT Equipments


Various Government Departments and organisations have been acquiring IT Infrastructure as a part of e-Governance initiatives undertaken by the State. Timely maintenance of these IT infrastructure is very much essential after expiry of the warranty period. To address this issue, Department of Information Technology (DOIT), Government of Goa has identified ITG as State Designated Agency for executing the AMC of IT infrastructure for all Government Departments and organisations vide Circular no. 7(368)/2011/DOIT/AMC Guidelines/1214 dated 21/08/2014.

Service Charges of SDA : @ 7% of the AMC charge
GST on service charges of SDA: Calculation as applicable by the Govt.

Annual Maintenance Contract of ICT Equipments
ITG after carrying out codal formalities had floated a tender for Empanelment of Vendors for carrying out Annual Maintenance Contract of ICT Equipments.

  • Tender No : ITG-IT/0107/AMC-ICT /2017 Dated 25.09.2017
  • Name of the work: Empanelment of Vendors for Annual Maintenance Contract of ICT Equipments to Government Departments /Organizations/ Institutions/ Corporations/ Autonomous Bodies in the State of Goa.
Rates and Empanelled Vendors for AMC of ICT Equipments

List of Empanelled Vendors of the AMC of ICT Equipments:
Sr No Name of the Vendor(AMC of ICT Equipments) Address
1 M/S A.S.Enterprises Margao-Goa
2 M/S Digiserve Curchorem Goa
3 M/S Professional Tech Solutions Pvt. Ltd Porvorim Goa
4 M/S Techser Power Solution Pvt Ltd Porvorim-Goa
5 M/S Centaur Computer Technology Panaji-Goa
6 M/S Dynacons Systems And Solutions Ltd Panaji-Goa
7 M/S Guru Traders Margao-Goa
8 M/S. J. P. Computer Services Pvt Ltd Vasco-Goa
9 M/S Nupur Technologies Pvt.Ltd. Panaji-Goa
10 M/S PC Station Vasco-Goa
11 M/S Perfect Systems And Services Panaji-Goa
12 M/S Power Resourses Panaji-Goa
13 M/S Techxperts Margao-Goa
14 M/S Ramnet Solutions Panaji-Goa
15 M/S Systek Computer Services Mapusa-Goa
16 M/S Azonic Tech Solutions Mapusa-Goa
17 M/S Asic Technologies Panaji-Goa
Form to be attached to the covering letter for AMC of ICT equipments to the departments

Procedure for obtaining the services of AMC of ICT Equipment's

  1. Department / Organization has to download the Requisition form (Annexure I) and fill all the details like the type of ICT equipment, quantity of items, the preferred empaneled vendor for providing the AMC services of ICT equipment(s) and forward the same to office of ITG.
  2. Based on the Requisition form (Annexure-I) received in the office of ITG, ITG with it empaneled vendor will carry out/check all the equipment's before signing the AMC contract . Accordingly, a summary report will be generated which will mention about status (working & Non-working) of the ICT equipment's to be taken under AMC.
  3. ITG will thereafter communicate the final estimated proposal to the Department mentioning about the AMC cost & Repair Cost(if any) as per inspection carried out by ITG/empanelled vendor.
  4. Further upon receiving the final approval from the department to carry out the AMC, ITG will then place the purchase order on preferred empaneled vendor mentioned by the Department in Annexure I. {ICT equipment's which are not working will be first repaired on approval of department and then taken under AMC. The cost of the repairs will be borne separately by the department. }
  5. Based on the circular & Guidelines for AMC of IT Infrastructure of DoIT, clause 3.620, ITG will raise the bill of AMC Services on the client Department.
  6. ITG will release the payments to the empaneled vendor only after receiving the same from the Department/Organization along with the following:
    1. AMC Service certificate(Half Yearly) as per Annexure II on Department/Organization letter head duly signed by authorized nodal officer.
    2. Bill settlement letter from the concerned Department/Organization.

  7. NOTE: All orders should be placed on M/s. Infotech Corporation of Goa Ltd. only. Department / Organisations are not allowed / authorised to place the orders on the vendors directly.


    Repair rates